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Animal Krackers
9255 SE Sedgwick Rd
Port Orchard, WA 98366

(360) 769-7292

Animal Krackers Customer Service Policies

How To Order
Shipping Information
Return - Refund Policy
Privacy / Security

Our secure, easy to use shopping cart will assist you in ordering on-line, by mail, or phone. Our cart allows you to make all your gifts selections and automatically totals your order including tax (when applicable) and delivery. After you have made your gift selections, simply choose your payment preference.

Secure online credit transaction:
Order with confidence via our secure on-line form. Credit card via telephone
All we need is a call with your credit card information.

Order via mail:
Use our shopping cart to assist you. Then simply print a copy of your order for us, and one for your records.

Please make check or money order payable to Animal Krackers. Personal check orders will take 15 business days to process.

Delivery

We use the shipping method best suited to each situation. Delivery charges are based on the total dollar amount per shipping address as listed on the order form. Items ordered at the same time may not always be shipped together. You will be charged only one time for shipping. In-stock items are shipped immediately. Though we cannot stock all breeds in all colors in all items, most items ship within a brief period of time. Custom and personalized items may take longer. Please tell us if your order is needed right away. We will do our best to meet your time requirements, but we'll let you know if we cannot.


Delivery Charges

Delivery charges based on 1 address Continental U.S. standard ground shipment
Alaska, Hawaii, and International orders, e-mailanimalkracker@k9gifts.com for an exact quote. Please include a list of the gifts and a ship to destination.
$0-$30.00 $7.50
$30.01-$40.00 $8.95
$40.01-$50.00 $10.95
$50.01-$75.00 $12.95
$75.01-$100.00 $14.95
$100.01-$150.00 $16.95
$150.01-$200.00 $18.95
$200.01-250.00 $21.95
$250.01-up $24.95

Returns & Exchanges

We are confident you will love your selections! However,if you are not completely satisfied with your order, please contact us within 30 days of receipt for return instructions. Purchase must be returned in original condition. Returns are not accepted without prior arrangement. Shipping charges are non-refundable. Personalized, & custom orders (including hand painted mailboxes watering cas, sale items are not returnable. C.O.D.'s not accepted. If you receive any item damaged or broken, contact us immediately. Keep the original packing materials and box with the item, so that we can bring it to the shipper's attention. We will replace the item as soon as possible.

Ship returns PREPAID and INSURED to:

Animal Krackers
9255 SE Sedgwick Rd
Port Orchard, WA 98366

(360) 769-7292



Please note:the below links will take you back to our main catalog

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Animal Krackers Logo
9255 SE Sedgwick Rd
Port Orchard, WA 98366

(360) 769-7292
AnimalKracker@k9gifts.com

© 1995 - 2016 Animal Krackers. All Rights Reserved. This catalog was designed and created by Animal Krackers. All catalog items are trademarked and copyrighted by the individual artists. Reproduction of these graphics, in full or in part, is strictly prohibited. Site/page design copyrighted by Animal Krackers